All orders are shipped out every Tuesday and Thursday using express postage. Shipping is calculated during checkout. The return slip is provided in your package.
HIRING/BOOKING:
Please ensure that you book minimum 1 week before THE FIRST DAY OF HIRING PERIOD to allow processing.
HIRING PERIOD/EXTENSION:
HIRING PERIODS ARE GENERALLY 5 DAYS - 2 days around the event day.
Add 2 days around the event day to ensure the following:
that the garment is available and not in the process of being returned by another hirer
to allow 2 days for shipping, 1 day for the actual day of event and 2 days for shipping the garment back so it can returned BY the last day of the hiring period
For each day that the dress is not returned after the last day of the hiring period, 20% of the hiring price is eligible to be charged. Similarly, if the hirer wishes to extend the hiring period this can be done but with the additional cost of 20% per extra day.
IF EVENT DAY IS ON WEEKEND:
Select Thursday to Monday. This means the garment will be shipped out on Thursday by Fleur Dress Hire and returned to us by the hirer by Monday. If the Thursday around your event day is not available to select that means that another hirer has secured it during the week. Hence, why it is strongly advised to book a minimumof 1 week prior to the 1st day of hiring period.
IF EVENT IS DURING THE WEEK:
Select the entire weekend before to 2 days after the event day. E.g If my hire day is Wednesday then I would select Saturday to Friday.
